Returns & Exchanges
At Living Libations, we want you to be delighted with your botanical treasures. If a product does not resonate with you, we offer a 30-day window for returns or exchanges to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Contact our botanical concierge team via email or our online portal within 30 days of receiving your order to request a Return Authorization (RA) number.
- 2.Prepare Your Package
Carefully pack the items in their original glass containers and include a copy of your invoice with the RA number clearly written on the outside of the box.
- 3.Ship the Items
Send your return package to our distribution center using a trackable shipping method to ensure your items arrive safely for processing.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or provide store credit, typically within 5-7 business days.