Returns & Exchanges

At Living Libations, we want you to be delighted with your botanical treasures. If a product does not resonate with you, we offer a 30-day window for returns or exchanges to ensure your complete satisfaction.

Return Process

  • 1.
    Initiate Your Request

    Contact our botanical concierge team via email or our online portal within 30 days of receiving your order to request a Return Authorization (RA) number.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original glass containers and include a copy of your invoice with the RA number clearly written on the outside of the box.

  • 3.
    Ship the Items

    Send your return package to our distribution center using a trackable shipping method to ensure your items arrive safely for processing.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will issue a refund to your original payment method or provide store credit, typically within 5-7 business days.